When you’re sourcing from 1688, you want assurances, and DHS delivers as your 1688 purchase agent. We guarantee your satisfaction with every order, backed by our 99.3% quality inspection pass rate and 0.7% return rate. If something’s not right, we’ll fix it—whether it’s a replacement, refund, or supplier resolution. With DHS, you’re covered.
Our delivery guarantee ensures your products arrive on time, with a 96.8% on-time delivery rate. Whether shipping to Amazon FBA or your warehouse, we prioritize reliability. Choose DHS as your 1688 purchase agent for sourcing that’s risk-free and results-driven. Your success is our guarantee.
Communication is the glue that holds sourcing together, and as your 1688 purchase agent, DHS makes it stick. Our bilingual team handles all supplier interactions, translating and summarizing key details to keep you informed. No more guessing what suppliers mean—we make it clear.
With real-time updates and a response time of under 4 hours, DHS ensures you’re always in the loop. Our transparent communication builds trust, making your 1688 sourcing experience smooth and stress-free. Let DHS be your 1688 purchase agent and enjoy communication that’s as clear as day.
Q: How experienced are 1688 purchasing agents in handling international orders?
A: Most 1688 purchasing agents have over a decade of experience, serving thousands of global clients, including 70% e-commerce businesses. They’ve built networks with over 3,000 verified factories and maintain a 96.8% on-time delivery rate, ensuring smooth international transactions for products ranging from electronics to apparel.
Q: What happens if I receive defective products from 1688?
A: In rare cases of defects (0.7% return rate vs. industry’s 5.2%), agents coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, ensuring minimal disruption to your business.
Q: Do 1688 purchasing agents provide tracking for shipments?
A: Yes, agents supply tracking numbers for all shipments, allowing real-time monitoring via online platforms. Their logistics teams provide updates and respond to inquiries within 4 hours, keeping you informed throughout the process.
Q: Can a 1688 purchasing agent protect my intellectual property?
A: Agents safeguard your IP by using NDAs, secure communication channels, and vetted suppliers. They conduct due diligence to ensure suppliers respect your designs and provide legal support if issues arise.
DHS helped us launch a line of facial cleansing devices. Their communication and logistics coordination were excellent throughout.
Working with DHS was a game-changer. They helped us source high-quality portable coffee machines efficiently and ensured smooth shipping to the US.
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